Return & Refund Policy
Returns
We accept return requests within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Customized or personalized products
- Gift cards
- Products damaged due to misuse
Refunds
Once the returned item is received and inspected, we will notify you regarding the approval of your refund Approved refunds will be processed to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item.
Contact
For returns and refund requests:
Email: Contact@leatherlily.in
Phone: +968 75012302